Privacy Policy

Privacy Policy

Introduction

Welcome to https://4×4-suspension-specialists-in-mcallen.rgv4x4shop.com (referred to as “4×4 Specialists”, “we”, or “us”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information from our website visitors, users, and customers.

Scope

This policy covers all aspects of our online presence, including but not limited to:

1. Our official website at https://4×4-suspension-specialists-in-mcallen.rgv4x4shop.com
2. Any mobile applications or services associated with our brand
3. Online forms and surveys we use to gather user feedback
4. Interactions via email, phone, or text messaging

Please note that this policy does not extend to third-party websites, apps, or services that you may access through links on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy outlines the following activities we engage in:

1. User Accounts: Creating and managing user accounts, including profile information and login credentials.
2. Service Provision: Delivering our services and applications, ensuring seamless functionality, and personalizing your experience.
3. Communication: Sending transactional and marketing communications, newsletters, updates, and promotions.
4. Data Analysis: Analyzing user behavior to improve our services, products, and website performance.

Personal Data Collection

We collect several types of personal data to enhance your experience and provide quality services:

1. Account Information: Your username, email address, and password are required for account creation and login.
2. Payment Details: We securely process payment information, including cardholder name, card number, expiration date, and security codes.
3. Financial Records: Transaction history and billing addresses to facilitate purchases and refunds.
4. Purchase Data: Product interest, purchase history, and order details to improve our product offerings.
5. Mobile Device IDs: Unique identifiers from your mobile device for analytics and personalization.
6. Location Data: Information about your location to provide localized services and offers (with your consent).
7. Feedback and Reviews: Your comments, ratings, and reviews help us enhance our products and services.
8. Social Media Profiles: If you choose to connect your social media accounts, we may access certain profile information.
9. Product Interaction: Details about the products you view, search for, or purchase on our site.

We collect this data through various methods: user input forms, online interactions, tracking technologies (like cookies), and data received from third-party partners.

Cookies Usage

Cookies are small text files stored on your device to improve your browsing experience. We use cookies for several purposes:

1. Strictly Necessary: These ensure basic functions like login and account management.
2. Preferences: Remembering user preferences, such as language and display settings.
3. Analytics: Tracking website usage and gathering statistical data for performance optimization.

You have control over non-essential cookies through our Cookie Manager, where you can customize your preferences.

Data Retention and Deletion

We follow strict data retention policies in compliance with applicable laws:

1. Retain personal data for as long as necessary to fulfill the purpose collected, including providing services, maintaining user accounts, and ensuring security.
2. Delete or anonymize data when it is no longer required for these purposes.

Security Measures

We have implemented robust security measures to protect your personal data:

1. Data Encryption: All sensitive information, both in transit and at rest, is encrypted using industry-standard protocols.
2. Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards.
3. Access Control: Our team members have limited access to personal data, and strict guidelines govern data handling.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services are not intentionally targeted at minors, and we do not knowingly collect or store personal information from them.

Your Rights

Depending on your location, you have certain rights regarding your personal data:

1. Access: Request access to the personal data we hold about you.
2. Rectification: Ask for corrections if your data is inaccurate or incomplete.
3. Erasure (Right to be Forgotten): Demand the deletion of your personal data in certain circumstances.
4. Restriction: Limit our processing of your data while we verify or dispute inaccuracies.
5. Data Portability: Receive your personal data in a structured, commonly used format.
6. Objection: Object to the processing of your data for specific purposes.
7. Non-Discrimination: Be free from discriminatory practices based on certain personal characteristics.
8. Appeals and Complaints: File complaints with us or relevant supervisory authorities if you believe your privacy rights have been infringed.

To exercise any of these rights, please contact our Data Privacy Team at the details provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding your privacy, please contact us:

• Email: privacy@4×4-suspension-specialists-in-mcallen.rgv4x4shop.com
• Postal Mail: 4×4 Suspension Specialists, Privacy Team, 123 Main Street, McAllen, TX 78501

We value your trust in our commitment to privacy and data security.